Thursday, March 3, 2022

Re: [NastyMams.USA][free][male][Billing Management][Refund request][Mobile]

Dear Sir,
Thank you for contacting Customer Support.

Due to our record you paid for initial subscription of 3 days at 2.99 on the website CheekyLovers.com. After selecting a basic membership plan, which allows you to communicate, the site offers additional features (at 6.88).
Chataholic is a package of additional features, that gives you the following benefits:
-Top in messenger
-Higher in search
-Get read receipt
-Get seen by x5 more people
So, as we can see from the records, you definitely pressed the 'Continue' button and purchased these special features, as a purchasing time for the features coincides with the initial purchase. That page was clear to understand and the charge was not hidden.

You may check our Terms of Use at the bottom of any site page.

Maybe something was not clear for you. Anyway, we appreciate your feedback and we will try to make our payment system easier.
At the moment, we assure you that your subscription is now canceled so you won't be billed again. You can still use your membership until the expiration date, after which your profile will simply become a non-paid one.
Take care of your safety and date on the site!
Best regards
Customer Support Manager

No comments:

Post a Comment